Privacy Policy

Last Updated: July 31, 2025
Effective Date: July 31, 2025

Redefine Marketing Group (“we,” “us,” or “our”)
147‑A Badillo St., Covina, CA 91723, USA
Phone: (626) 347‑4224 • Email: [email protected]

Overview

We are committed to respecting your privacy and protecting your personal data. This Policy explains what data we collect, how we use it including through the RB2B platform and the choices you have regarding your information.

RB2B: What It Is and How We Use It

RB2B (Retention.com) is a business intelligence tool that helps us identify:

  • U.S.-based individuals who visit our website, using a combination of IP geofencing and cookie/device identifiers.

  • Global companies (firmographic-level only) via Demandbase integration, with no personal-level detail outside the U.S.

RB2B services are activated only when a visitor is confirmed to be located in the U.S. Person-level identification does not occur for visitors outside of the U.S., in compliance with GDPR. https://support.rb2b.com/en/

We use RB2B to route identified visitors into our CRM or internal tools such as Slack to alert sales and marketing workflows when website visitors match known profiles.

Information We Collect

A. From Your Interaction with Our Site:

  • Name, email address, phone number, social media handles, gender

  • Website comments and metadata

  • Cookies and tracking devices, IP address, browser type, user agent

B. From RB2B (via Retention.com):

  • Person-level identification for confirmed U.S. visitors (based on IP geolocation)

  • Company-level profiles globally, without any person-identifying details outside the U.S. https://www.rb2b.com/

How We Use Your Information

  • To provide marketing communications, advertisements, and service updates

  • To personalize advertising based on site behavior and firmographic matches

  • To support site operations, analytics, and general administration

  • Through RB2B: to identify U.S. individuals or company visitors and send alerts or lead info to our internal systems

Cookies & Tracking, Including RB2B

Cookies and similar tracking technology are used to enable analytics, user convenience, and targeted advertising. For RB2B:

  • We use IP-based geofencing to determine U.S. origin before resolving person-level identities

  • Cookies and device IDs help match U.S. visitors to existing profiles

  • Global company-level matching occurs without the collection of personal identifiers outside the U.S.

Standard disclosure language required by RB2B: https://support.rb2b.com/en/

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or online profiles. We (or service providers on our behalf) may then send communications and marketing to these emails or profiles. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

If we enable international company-level identification, we will add:

You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

Your Rights & Opt-Out Choices

  • You may opt out of RB2B’s marketing database at any time via  https://app.retention.com/optout rb2b.comrb2b.com

  • To opt out of international (GDPR‑covered) company-level identification, use  https://www.rb2b.com/rb2b‑gdpr‑opt‑out

  • California, Virginia, Colorado, and other U.S. privacy laws provide rights to access, delete, correct, or opt out of sharing/selling of personal information. RB2B complies and provides opt-out links for these rights as well

  • You may also withdraw consent for marketing emails or communications at any time by contacting us

Data Sharing

We do not share personal information without your consent, except:

  • To analytics or processing providers

  • To achieve legal compliance or respond to legal requests

  • In the event of a business transaction such as a merger or acquisition

RB2B leads or firmographic data are shared only internally (e.g., with our CRM or Slack). RB2B itself does not resell your data.

Data Retention

  • Active Data: Retained while your account or engagement is live

  • Inactive Data: Deleted 90 days to 2 years after inactivity, or per legal/legitimate retention needs

  • Anonymous or aggregated data retained indefinitely for analytics

Security

We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no system is perfectly secure—you use our services at your own risk.

Legal Compliance

  • GDPR: RB2B operations respect GDPR by limiting person-level identification strictly to confirmed U.S. visitors. Company-level ID for international visitors does not include personal data and is opt-out enabled.

  • CCPA/CPRA & other U.S. state laws: RB2B supports “Do Not Sell or Share My Info” functionality, and retains registration as a data broker in multiple states. If these laws apply to you, we comply via notice and opt-out.

Contact Us

To ask questions or exercise any privacy rights, please reach out:

Redefine Marketing Group
Email: [email protected]
Phone: (626) 347‑4224
Address: 147‑A Badillo St., Covina, CA 91723